Tech Mapping and GPS

You have the option to track the GPS locations of mobile service techs.You must have activated the “Store GPS Tracking Data” option in the Tech Tracking configuration in order to use this feature.

You may access the tracking info for a tech via the GPS Tracking Tab of the Technician Manager portal.  The GPS Tracking Tab shows a map of all GPS positions recorded for a technician during a day.

When you access the tab the map will show positions for the current date.  The route is sequenced by the time stamp for each GPS position record.  You may view history for other dates by changing the date field and pressing the Update button.  You may also enter select a Starting Time to include only positions from that time forward. You may click on any icon point on the route to see the time and address for that point.

Tech Mapping & GPS

Secure Payment Processing – New Interface to Element Express

Simplify and Secure the Process of Electronic Payment Acceptance.

SouthWare offers customers a fully integrated, PCI/DSS compliant, and cost-effective payment processing solution via is partnership with Element Payment Services, the industry leader in PCI DSS compliant payment processing solutions.

Through a simple upgrade, capture every sale with easy-to-use, reliable payment processing solutions that simplify card payment acceptance and dramatically reduce the risk associated with handling cardholder data. The state-of-the-art Element Express Processing Platform supports credit, debit and check solutions and includes features such as TransForm tokenization, point-to-point encryption and comprehensive Web-based reporting, allowing customers to easily comply with PCI DSS requirements for your payment processing software.

Key Benefits:

• Process Payments Using the Fully Integrated Payment Module in SouthWare, Eliminating the Need for Standalone POS Terminals Or Costly and Unsecure Third Party Software
• Option to Keep Your Current Processor While Leveraging the Advantages of Element’s Processing Platform
• Security and Compliance with Industry Standards such as PCI DSS
• Access to 24×7 Customer Support at No Additional Cost
• Get the Most Valuable Payment Processing with Highly Competitive Processing Rates and Fees.